Short answer
An AI employee for a pet boarding and daycare business answers calls and texts about availability, takes reservations, chases vaccine records and intake forms, and sends owners daily photo updates from your staff. Your team stays with the dogs while the phone, paperwork and owner messages are handled and logged.
The work that interrupts the animals
Dog daycare runs on attention. Someone has to watch the play yard, notice the dog that is guarding a toy, and take the pickup at 5:30. Meanwhile the phone rings about Thanksgiving boarding, a new customer wants to know if you take puppies under four months, and an owner at work asks whether Biscuit ate.
A small facility often has one person doing reception and floor work at the same time. The result: missed calls, last-minute scrambles for vaccine proof, and owner messages answered at the end of the day. An AI employee takes the admin load so the people can stay with the pets.
Reservations and availability
Oraculo answers the phone and texts around the clock. It knows your capacity per day, your boarding rates and daycare packages, and your rules, such as minimum stay over holidays, no boarding for dogs with a bite history, or required temperament assessments before a first day.
- Availability check. It looks at the calendar or your management software and tells the owner what is open.
- Booking. It collects pet names, breeds, sizes, dates and any medication or feeding instructions, and holds the reservation until requirements are met.
- Holiday rush. When December fills, Oraculo runs the waitlist and offers cancelled spots in order.
- New-client evaluation. It books the temperament assessment and tells the owner what to bring.
It works with the software you already use for pet care businesses, such as Gingr, PetExec, Pet Sitter Plus or a plain spreadsheet, through an API or a login on its own secure computer.
Vaccines, intake forms and the paperwork chase
Paperwork is where reservations stall. The vet records are out of date, the intake form is half filled in, the emergency contact is missing. Oraculo tracks this per pet.
| Requirement | What Oraculo does | What staff does |
|---|---|---|
| Rabies, DHPP, bordetella records | Asks for proof, reads the photo or PDF from the vet, records dates | Confirms anything unclear with the vet |
| Expiring vaccines | Reminds the owner two to four weeks before a booked stay | Decides whether to hold the stay if not updated |
| Intake form | Sends it, chases missing fields, stores the answers | Reviews medical and behavior notes |
| Medication and feeding | Records instructions in the stay notes for the floor team | Checks with the owner on anything complex |
Your policy decides what blocks a booking. Oraculo applies that policy consistently and tells the owner plainly what is missing and by when.
Owner updates with photos
Owners of boarded pets love an update, and staff rarely have time to write one. Set up a simple habit: staff drop photos and a line in a shared chat during the day, for example “Luna, friends in the yard, ate half her lunch.” Oraculo turns that into a short, warm message to the owner, attaches the photo, and logs it to the pet’s record.
It matches the right photo to the right pet and owner, so nobody gets someone else’s dog. A reply from the owner, such as “thanks, can she get an extra walk?”, becomes a task for staff. Oraculo does not promise it for you; it asks the staff or tells you.
A sample delegation
Oraculo works through the waitlist, confirms each owner’s dates, requests the missing vaccine proof, and keeps a running count by night. If a night approaches 28, it stops confirming and texts you a summary so you can decide on a waitlist or a price change.
What stays human
- Pet health. If a dog is sick, injured or acting strangely, the call to the owner and the vet is a person’s.
- Behavior and safety decisions. Whether a dog can join group play, and whether to turn away a risky booking.
- Incident reports. A fight, an escape or an injury needs a person with the full picture. Oraculo can log it and alert you.
- Emotional calls. An owner worried about separation anxiety wants a person.
Dog groomers who share a facility can read AI employee for dog groomers.
Cost for a boarding and daycare business
Phone calls cost $0.19 a minute and work is billed in hours against a published task-time chart. Starter is $12 per hour with a 6-hour weekly minimum (about $312 a month); Business is $8 per hour at 43 hours a week (about $1,500 a month). Setup is $499 one time with four 1-hour Zoom sessions. There is a 30-day money-back guarantee, and multiple locations are included.
For a walk-through using your own vaccine rules and holiday policy, book a 20-minute demo. You can also read AI receptionist for small business.
Key takeaway
A pet business sells attention to animals, and the phone and paperwork take it away. An AI employee absorbs the admin and keeps owners informed so your staff can stay on the floor.
Frequently asked questions
Can an AI take pet boarding reservations?
Yes. Oraculo answers calls and texts, checks availability against your calendar or software, collects pet and stay details and holds the booking until requirements like vaccine proof are met. Staff keep the final say on unusual cases.
Can it check vaccine records?
It reads photos and PDFs from the vet, records dates and chases anything missing or expiring. It does not judge medical suitability. Your staff and your policy decide whether a pet can stay.
Does it work with Gingr or PetExec?
If the software has an API or a login, Oraculo can usually work with it, and it can operate software with no API on its own secure computer. Confirm your specific system during the demo.
Who sends the daily photos?
Your staff take them and share them in a chat. Oraculo writes the message, matches the photo to the right pet and owner and sends it. It never invents photos or reports of how a pet is doing.
What if a pet has an emergency?
A person handles it. Oraculo can alert the on-duty manager, pull the emergency contact and vet details from the record, and log what happened, but it does not make medical decisions or deliver bad news.